Updating Profile Information on NSWS Portal in India

The National Single Window System (NSWS) helps Indian businesses apply for various government approvals in one place. The portal saves time and effort for business owners and investors. To use the portal smoothly, you must keep your profile information accurate and up to date. The profile section stores your contact details, business information, and identification records.

In this article, we explain how to update your profile information on the NSWS portal. We also guide you on when and why to update it.

Why You Should Update Your Profile

The NSWS portal uses your profile details during application processing. Departments use this data to contact you or verify your identity. Incorrect or outdated data may lead to approval delays or rejection. You should always keep your phone, email, and business details current. You may need to update your profile if:

Your email address or phone number changes
You move your business to a new location
You change your business structure (like from sole proprietorship to LLP)
You update your PAN, Aadhaar, or company documents
You notice mistakes in your profile information

How to Log In and Access Your Profile

To update your profile, you must log in to the portal. Follow these simple steps:

Visit the NSWS Portal
Click on the “Login” button on the top right
Enter your username and password
Click “Login” to enter your dashboard
Once you log in, you will see a section called “My Profile”.
Click on it to open your profile details.

Types of Information You Can Update

The NSWS portal allows you to update many types of details. Here is what you can change:

Contact Information: Mobile number, Email address
Address Information: Residential address, Business address, State and PIN code.
Personal or Organization Details: Name (as per PAN or Aadhaar), Company name, Type of organization (proprietor, partnership, LLP, company)
Identification Numbers: PAN, Aadhaar (if applicable), Udyam Registration Number, CIN (for registered companies)
Uploaded Documents: Business registration certificate, Partnership deed, GST registration, Other business-related documents

You must ensure all uploaded files are valid and updated. Use a valid Class 3 Signature to sign and submit online application in NSWS.

Steps to Update Your Profile

Follow these steps to make changes:

Go to “My Profile” after logging in.
Click the “Edit” or “Update” button.
Change the required fields. (like phone, email, address, etc.)
Upload updated documents if needed.
Click “Save” or “Submit” to confirm the changes.

The system will save your new profile information. You may get a confirmation email or SMS after updating.

File Format and Size for Uploads

The portal accepts files in PDF, JPG, or PNG formats. Each document must be under 5 MB in size. Make sure the documents are clear and easy to read. Use proper file names like “PAN_Card.pdf” or “Company_Certificate.jpg”.

How Often You Can Update Your Profile

The portal allows you to update your profile as needed. There is no limit on how many times you can change it. Still, avoid frequent changes unless required. Too many changes may confuse departments reviewing your applications.

How to Check If the Update Is Successful

After submitting the changes, go back to your dashboard. Open the “My Profile” section again. Check if your changes appear correctly. Also, check your email for a confirmation message. If you do not see changes, refresh the page or log in again.

What to Do If You Face Errors

Sometimes, you may see an error while updating. Here’s what you can do:

Check your internet connection
Make sure the file size is within the limit
Use a different browser (like Chrome or Edge)
Clear your browser cache
Try updating again after some time
If the error continues, contact NSWS support.

The NSWS portal makes it easy to apply for approvals. But to use it well, you must keep your profile updated. Accurate information helps departments process your applications faster. Always check your details before applying for any service.

Update your email, phone, and business details regularly. Upload clear and current documents as proof. Use the NSWS portal smartly to grow your business. Use any one of the below token to download your DSC. Token will keep your DSC safe and secure from tampering.

Refer our other articles to know more about NSWS and it’s usage.